Apple Settles Class-Action Lawsuit Over iPhone 7 Audio Issues

July 1, 2024

Apple has settled a class-action lawsuit for $35 million over audio issues affecting iPhone 7 and iPhone 7 Plus. The issues, commonly known as "Loop Disease," were related to the "audio IC" chip and affected audio quality and FaceTime performance. The deadline for affected users to claim compensation has been extended to July 3, 2024. Eligible claimants fall into two groups: those who paid for repairs will receive at least $50 and up to $349, while those who reported issues but didn't pay for repairs can receive up to $125. The issues arose with the launch of iOS 11.3 and were initially thought to be a microphone problem but were later attributed to a faulty "audio IC" chip. Apple has denied any wrongdoing but agreed to settle the case. The settlement's final approval hearing is set for July 18, and payments are expected to be issued after that. Additionally, Apple is preparing to settle another lawsuit over iPhone slowdowns, with investors potentially receiving $6 million if the deal is approved. This settlement relates to the "Batterygate" scandal, where Apple allegedly slowed down older iPhone models without user consent. The proposed settlement aims to resolve investor concerns over the impact of "Batterygate" on Apple stock. Furthermore, Apple has made its software repair tool, Apple Diagnostics for Self Service Repair, available in 32 European countries, signaling a move towards supporting the Right to Repair movement. If you believe you are eligible for the settlement, you must submit a claim by July 3, 2024, and can find more information on the class action's website.

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